Our New Protocols During the COVID-19 Pandemic

protocolsYou know we already followed stringent infection-control procedures in our office. But considering the realities of COVID-19, we’ve gone much further to protect our patients, our team, and our community.

Here’s what we are doing to keep you safe, healthy, and comfortable during your care:

Before Your Appointment:
  • Please fill out the Patient Screening Questionnaire COVID-19 and either email us a copy or bring it with you.
  • We are checking the temperatures of the entire staff every morning prior to your arrival.
  • When you schedule your appointment, please tell us if you have had changes in your medical history and if you have had any COVID-19 interactions.
  • We ask that when you come for your appointment, please come alone. If you need assistance, please discuss this need with us prior to your visit.
  • Minors and people who need assistance can bring one guardian/caregiver with them to their appointment.
  • Please arrive 10 minutes prior to your scheduled time.
  • When you arrive, please call the office at (610) 667-6666 and we will give you further instructions.
Upon Your Arrival:
  • Call our office at (610) 667-6666 to ask us when you may enter.
  • Please wear a mask upon entering the office.
  • Upon arrival, we will scan your forehead for a thermal reading.
  • We ask you to put on a pair of gloves that will be provided and take them off after leaving.
  • We will review with you a COVID-19 screening form.
  • We will put you directly in a treatment room.
On-Site Changes:
  • There is no longer a coffee bar or magazines in the reception area.
  • We ask that you not sit down in the reception area.
  • There will be hand sanitizer provided throughout the office.
  • After your appointment, we will handle any necessary interactions in the treatment room.
  • There will no longer be any check-out at the front desk area.
Clinical Changes:
  • We will be wearing appropriate masks depending on the procedure.
  • Your providers will be wearing face shields when clinically necessary.
  • Extraoral suction will be used to decrease aerosols.
  • HEPA filters are placed in treatment rooms.
  • Appointments are set up to allow rooms to be empty between patients and allow filters to run.
  • As always, your safety and ours are our first priority, and our strict sterilization and disinfecting procedures are still in effect as recommended by the CDC.
Patient Tips During a Pandemic
COVID-19 Screening form
If you have any questions, please do not hesitate to call us at (610) 667-6666!