Our New Protocols During the COVID-19 Pandemic

protocolsYou know we already followed stringent infection-control procedures in our office. But considering the realities of COVID-19, we’ve gone much further to protect our patients, our team, and our community.

Here’s what we are doing to keep you safe, healthy, and comfortable during your care:

Before Your Appointment:
  • Please fill out the Patient Screening Questionnaire COVID-19 and either email us a copy or bring it with you.
  • We are checking the temperatures of the entire staff every morning prior to your arrival.
  • When you schedule your appointment, please tell us if you have had changes in your medical history and if you have had any COVID-19 interactions.
  • We ask that when you come for your appointment, please come alone. If you need assistance, please discuss this need with us prior to your visit.
  • Minors and people who need assistance can bring one guardian/caregiver with them to their appointment.
  • Please arrive 10 minutes prior to your scheduled time.
  • When you arrive, please call the office at (610) 667-6666 and we will give you further instructions.
Upon Your Arrival:
  • Call our office at (610) 667-6666 to ask us when you may enter.
  • Please wear a mask upon entering the office.
  • Upon arrival, we will scan your forehead for a thermal reading.
  • We ask you to put on a pair of gloves that will be provided and take them off after leaving.
  • We will review with you a COVID-19 screening form.
  • We will put you directly in a treatment room.
On-Site Changes:
  • There is no longer a coffee bar or magazines in the reception area.
  • We ask that you not sit down in the reception area.
  • There will be hand sanitizer provided throughout the office.
  • After your appointment, we will handle any necessary interactions in the treatment room.
  • There will no longer be any check-out at the front desk area.
Clinical Changes:
  • We will be wearing appropriate masks depending on the procedure.
  • Your providers will be wearing face shields when clinically necessary.
  • Extraoral suction will be used to decrease aerosols.
  • HEPA filters are placed in treatment rooms.
  • Appointments are set up to allow rooms to be empty between patients and allow filters to run.
  • As always, your safety and ours are our first priority, and our strict sterilization and disinfecting procedures are still in effect as recommended by the CDC.
If you have any questions, please do not hesitate to call us at (610) 667-6666!